In the event of an emergency, the Embassy may be able to provide an emergency passport to facilitate departure from the country. To report a lost or stolen passport and seek an emergency passport, please email ACSJuba@State.gov or call the Embassy at +211 (0)912 105 188.Emergency passports cost US$135 or the equivalent amount in SSP at the then-current exchange rate.
Please bring exact change to pay for your consular service. Please note that currencies cannot be combined – a service must be paid for in either US dollars or South Sudanese pounds, but not both.
To apply for an emergency passport, you must submit the following items you’re your application: appropriate passport application form (see below for further information), a 2”x2” passport photo, proof of U.S. citizenship (expired/current passport, naturalization certificate, etc.), and proof of booked travel occurring within the next 10 days. If you do not have proof of citizenship, please bring some form of photo identification with you.
For all other non-emergency passport services, including applications for a new passport, the Embassy will accept applications and payments most Monday, Tuesday, Thursday, and Friday mornings. Check the online appointment system for specific dates and times. You may access the online appointment system by clicking on this link. You will also find this link on the Embassy Juba home page and on the main U.S. Citizen Services webpage on the embassy Juba website.
If you are unable to access the online appointment system, you may request an appointment by sending an email to ACSJuba@state.gov or by calling our office number during regular business hours: 0912-105-188
Print or Download Passport Applications
It is now possible to print passport application forms in Portable Document Format (PDF). Adobe PDF files require Acrobat Reader software from Adobe Systems Inc.
The forms you print must be clear and sharp. Applications that are blurred or illegible will not be accepted. They must be printed in black print on white paper. The paper must be 8 1/2 inches by 1l inches, with no holes or perforations, at least medium (20 lb.) weight, and with a matte surface. Thermal paper, dye-sublimation paper, special inkjet paper, and other shiny papers are not acceptable.
Some printers will reduce the photograph area on the passport application to less than 2×2 inches (5×5 cm). Please make sure that the photograph area on the printed application form is 2×2 inches (5×5 cm) to ensure that the photographs you submit (also 2×2 inches [5x5cm] in size) can be correctly attached.
DS-11 and DS-82 application forms both have 4 pages. Pages 1 and 2 provide information for the applicant and are not for submission. Page 3 requires information to be completed by the applicant, and although page 4 requires no information from the applicant, it does contain official legal statements and is required as part of the application form. Pages 1, 2, and 4 should be read before completing page 3. Your application for submission must include pages 3 and 4. Your application will not be accepted without both these pages.
The following forms are available for printing. Failure to use the correct form will result in a delay in the issuance of your passport.
Pages 3 and 4 of this form must be presented and signed in person in the presence of a consular officer. In the case of a child under 14 years of age, both parents must be present. See page 1 of the form: Special Requirements for Children under Age 14.
You must use this form if:
- You have never had a US passport OR
- You are under age 16 OR
- Your most recent passport was issued more than 15 years ago OR
- Your most recent passport was lost or stolen.
(If you are applying because your most recent passport was lost or stolen, you will also need to submit Form DS-64 listed below.)
Please follow the instructions on pages 1 and 2. Print and complete page 3, and print and read page 4 carefully before appearing with pages 3 and 4 to apply for your passport. You should allow between two and three weeks for the passport to be ready after you have submitted you application.
(For Renewals Only) This form should be used for renewing a previously issued US passport. You should allow between two and three weeks for the passport to be ready after you have submitted you application.
There are 4 criteria for using this form. Please use the following list to see if you are eligible to apply with a DS-82:
- I can submit my most recent passport AND
- I was at least 16 years old when my most recent passport was issued AND
- I was issued my most recent passport in the last 15 years AND
- I use the same name as on my most recent passport or since my passport was issued,
I have had my named changed by marriage or court order and can submit proper documentation to reflect my name-change.
If you answered NO to any one of the 4 statements above…STOP! You cannot use Form DS-82! You must apply on a DS-11.
This form should be submitted along with the DS-11 Application for Passport and brought with you when you go in person to apply for a new passport if your previous passport has been lost or stolen.
Issuance of a Passport to a Minor under age 16
This form should be submitted, along with the DS-11 Application for Passport, for minors under age 14 as evidence of parental permission if:
- You are a parent or guardian who cannot be present when your child applies for his or her passport and you are consenting to passport issuance for your child, or
- You are an applying parent or guardian and the written consent of the parent or guardian who is not present cannot be obtained.