Location: Juba and throughout South Sudan
Event: Resumption of Routine U.S. Citizen Services (February 8, 2022)
On December 23, 2021, U.S. Embassy Juba suspended all routine passport and other consular services due to the COVID-19 pandemic. As of February 14, 2022, we will begin to re-open routine U.S. citizen services on the following timeline:
Beginning February 14, 2022, we will resume processing applications for Consular Reports of Birth Abroad (CRBA). All CRBA appointments must be scheduled by following the instructions provided at our web page here.
Beginning February 22, 2022, we will resume processing all notarial services applications and renewals of full validity, non-emergency passports. Routine passport appointments (NOT related to a CRBA application) can be made on our  .
**Please note that if you are overseas and your passport expired on or after January 1, 2020, you may be able to use your expired passport to return directly to the United States. You can read more to see if you qualify here.
If you have imminent travel plans to the United States and do not qualify to return on an expired passport, please contact the Embassy to apply for an emergency passport ONLY. Please send a short explanation on why your travel is urgent with evidence of imminent travel in an email to ACSJuba@state.gov.
If you had a December 2021 or January 2022 appointment which was canceled due to COVID-19, and you have NOT been rescheduled by the Embassy, please contact the Embassy immediately here.
Please enroll in the Smart Traveler Enrollment Program (STEP) and visit the Embassy’s COVID-19 Information page for up-to-date information on COVID-19 and the status of U.S. consular operations in South Sudan.
Local Resources:
Other Links:
- COVID-19 crisis page on travel.state.gov
- CDC page on COVID-19
- U.S. Department of State:
Assistance:
- U.S. Embassy Juba, South Sudan
- During Business Hours: +211-91-210-5188
- During After Hours: +211-91-210-5107
- ACSJuba@state.gov
- Kololo Rd, Next to E.U. Compound, Juba, South Sudan
- https://ss.usembassy.gov
- State Department – Consular Affairs
- 888-407-4747 or 202-501-4444
- South Sudan Country Information
- Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates
- Follow us on Facebook and Twitter
