Health Alert: U.S. Embassy Juba

Location:  South Sudan 


Event: Possible Flight Departure from Juba to Addis Ababa on Friday, April 24, 2020.


The U.S. Embassy in Juba has confirmed the possible availability of seats on a commercial flight with Ethiopian Airlines from Juba to Addis Ababa on Friday, April 24, 2020.


The Ethiopian Airlines website does not currently show the flight as available.  Typically, Ethiopian Airlines updates the website one day prior to the flight. Be prepared to book quickly. Contact Ethiopian Airlines directly for further information.


In the event of a flight, Government of South Sudan authorities ask that travelers arrive at the airport at least three hours prior to departure due to lengthy check-in procedures.


This flight (if confirmed by Ethiopian Airlines) may be cancelled at any time. This flight may be delayed or changed at any time. If you want to leave South Sudan, do so now.  This may be the last flight out of South Sudan. Do not assume there will be another flight after this one.  


  • Airline: Ethiopian Airlines


  • Possible departure time: 4:30 pm (1630), April 24, 2020


  • How to book:



  • Contact Ethiopian directly at the Airport Office located on Ministries Road, Panorama Building Ground Floor, Juba.  Phone: +211 927773498


  • All travelers must have an onward ticket departing Addis Ababa or the traveler will be quarantined in Addis Ababa for 14 days at the traveler’s expense.  


  • This flight may require an overnight layover in Addis. The traveler will be required to stay at a Government of Ethiopia approved hotel at the traveler’s own expense. Once at the hotel, do not leave your room. All meals will be delivered via room service.  The traveler will be transported to and from the hotel by Government of Ethiopia approved transportation.  If a traveler  needs emergency assistance, call the U.S. Embassy in Addis Ababa at 011-130-6000.


  • All travelers should book Washington IAD as their first Port of Entry into the United States, no matter what the traveler’s ultimate destination is.  Other destinations from Addis to the United States are routinely getting canceled due to lack of demand.


  • Any questions regarding this flight should be directed to the airline or travel agent.


U.S. citizens in South Sudan who have been unable to return to the United States due to the suspension of regularly scheduled commercial flights from South Sudan should contact the American Citizen Services office of the U.S. Embassy in Juba.  If this situation applies to you, please email us at In your email, please provide the following for each traveler:


  • Full name


  • U.S. passport number


  • Date of birth


  • Gender


  • Email address


  • Phone number


  •        A photograph of the biographical page of your passport, and destination in the United States.


Only send an email with this information if you are interested in departing for the United States. There is no need to call the Embassy to confirm receipt of your email.  We will use the contact information you provide to communicate about any additional options soon.



Actions to Take:


  • Consult the CDC website for the most up-to-date information.




  • Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.









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Kololo Rd, Next to E.U. Compound, Juba, South Sudan

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888-407-4747 or 202-501-4444

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